Online booking for our events is recommended
Part of a series

Snow has fallen, the decorations are up, carols are being sung – it can only mean one thing.

Stroll through our Sailortown gallery decked out in festive decorations to meet Santa in his Dickensian-style grotto. And if you’ve been nice, you'll receive a gift!

Each ticket includes a memorable visit with Santa within a relaxed environment. Your visit will include an age-appropriate gift which you can choose in advance. Inspired by traditional Victorian toys and games, these special presents are made from classic materials with minimal plastic.

At London Museum Docklands, we’re proud to reflect the rich and diverse culture of London, especially within our local community. We believe that Santa is for everyone, and it’s important to us that every child has the chance to see themselves represented in this magical experience.

Photography is allowed, so feel free to take a photo to capture the moment before exploring the museum.

  1. 9am – 9.15am

    Sat 20 Dec 2025

  2. 9.15am – 9.30am

    Sat 20 Dec 2025

  3. 9.30am – 9.45am

    Sat 20 Dec 2025

Book your tickets online in advance for the lowest price

For:
Families
How to attend:
In-person only
Good to know:
Adults don't need tickets, but must accompany children. Babes in arms are welcome to join their siblings without a ticket, but won't receive a present.
Duration:
15 mins
Accessibility:

Relaxed

Concessions:

Some concessions may be available – read our policy

Part of a series:
Quieter times

Need to know

These quiet Santa's grotto sessions run every 15 minutes between 9am – 9.45am.

Each 15-minute session accommodates 3 children, and they will visit Santa in arrival order. Families who book multiple tickets can choose to go in separately or together.

Adults don't require tickets but must accompany children.

Babes in arms are welcome to join a session with their siblings without a ticket, but they won't receive a present.

We understand that visiting Santa can be daunting, and so we will give you the opportunity to pick your present from our list in advance.

Our address is London Museum Docklands, No.1 Warehouse, West India Quay, London E14 4AL. We're just a few minutes away from Canary Wharf and West India Quay.

Check our need to know page to get the answers to all the frequently asked questions about visiting, facilities and accessibility.

While food and drink isn't permitted in the gallery, our family-friendly cafe is the perfect place to sit down and relax for a bite or tea break. We have lunch boxes for kids, sandwiches, pastries, snacks and a wide selection of hot and cold drinks.

You’ll also find our shop with a curated range of gifts and souvenirs, including posters, prints, toys, books and jewellery.

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